Clean Facilities & Family Friendly The Best Holiday Park in Albury

Check-in / Check-out Times

Check-in

  • Entry to the park is permitted from 12.00 noon
  • Access to cabins is from 2.00pm unless prior arrangements have been made
  • If you arrive at the park prior to 12.00pm an ‘Early Arrival Fee’ of $20 per site/cabin will apply.

 Check-out

  • All sites/cabins must be vacated by 10.00am unless prior arrangements have been made.
  • Cabin/Ensuite keys are to be returned to reception or left in the key box next to the front door if departing before reception is open.
  • If you wish to stay in the park and continue to use the facilities, including the lake foreshore, a $20 ‘Late Departure Fee’ will apply for each site/cabin.
  • Boom gate codes will deactivate at 10.00am on the day of departure.

Cancellation Policy

LOW SEASON (All dates not mid or peak season)

  • Bookings cancelled more than 48 hours prior to booked arrival date will be refunded all monies paid, LESS a $20 administration fee.
  • Bookings cancelled less than 48 hours prior to booked arrival date will be refunded all monies paid, LESS the first night tariff (the deposit).
  • For groups with 10 or more bookings the notice period is 14 days.

MID SEASON (NSW and VIC Spring and Autumn School Holidays)

  • Bookings cancelled more than 7 days prior to booked arrival date will be refunded all monies paid, LESS a $20 administration fee.
  • Bookings cancelled less than 7 days prior to booked arrival date will be refunded all monies paid, LESS the first night tariff (the deposit).
  • For groups with 10 or more bookings the notice period is 28 days (4 weeks).

PEAK SEASON (NSW and VIC long weekends, Easter and December/January School Holidays)

  • Bookings cancelled more than 14 days prior to booked arrival date will be refunded all monies paid, LESS a $20 administration fee.
  • Bookings cancelled less than 14 days prior to booked arrival date will be refunded all monies paid, LESS the first night tariff (the deposit).
  • For groups with 10 or more bookings the notice period is 42 days (6 weeks).

Booking Terms and Conditions

  • A deposit equal to the first night’s tariff must be paid at the time of booking to confirm the booking.
  • The balance of the tariff must be paid before or on arrival.  No cheques will be accepted.
  • Visa and Mastercard credit card payments may incur a surcharge of up to 1.07%.  Amex and Diners Club cards are not accepted.
  • Minimum booking periods apply and vary at different times of the year.
  • All quoted rates are for two guests unless otherwise stated.  Additional persons will incur a fee.  Infants under 2 years old are free of charge.
  • Prices are subject to change.  Any alterations to guest numbers, booked dates or accommodation types may alter quoted prices.
  • No refunds or credits will be given for early departures.
  • Whilst we try to accommodate specific site or cabin requests, these requests are not guaranteed.  Sites or cabins will be allocated subject to operational requirements and management reserves the right to move or cancel any booking at its discretion.
  • Work Law Health and Safety state that operators must comply with the Australian Standard AS/NZS 4220:2012.  Children under the age of nine (9) years are not permitted to use the top bunk; children must not play on top bunk. Please take this into consideration when making your booking and selecting suitable accommodation.
  • All pets in the park must be registered with reception.  Please refer to our pet conditions of entry on this website.
  • NO pets are permitted with cabin bookings.  This includes not having pets on verandahs of cabins.

WEATHER

  • The booking guest assumes all risk associated with cancellation or early departure due to inclement, extreme or undesirable weather, or Lake Hume water levels.
  • The standard policies will apply to cancellations or early departures for these reasons.
  • Refunds and/or credits will only be considered where Great Aussie Holiday Park is unable to accommodate its bookings.

COVID-19

  • Effective from 11th January 2021, the booking guest assumes all risk of cancellations or early departure due to Covid-19 related requirements or restrictions.
  • The standard policies will apply to all bookings made after 11 January 2021, even in the instance of a border closure, travel restriction, area lockdown, personal illness or other such event.
  • Refunds and/or credits will only be considered where Great Aussie Holiday Park is forced to close and cannot accommodate its bookings.

VISITORS

  • Every person who enters Great Aussie Holiday Park must be registered with reception, regardless of how long they are intending to be in the park.
  • Visitors are not permitted to enter the park after office hours unless arrangements have been made by the staying guest prior.
  • Staying guests may have up to a maximum of 6 visitors per day.  After this limit is reached any additional visitors will be turned away unless prior arrangements have been made with reception.
  • The number of permitted visitors a staying guest can have on any one day may change, subject to park capacity and operational requirements, and is entirely at the discretion of park management.  Please check with reception for daily visitor numbers.
  • Park management reserves the right to refuse entry, or to instruct a visitor to leave the property, at its discretion.
  • FEES APPLY FOR ALL VISITORS
  • Visitor’s cars are not permitted to park at cabins/sites and must be parked where directed by staff.
  • Visitors are not permitted to bring pets, boats or jetskis into the park.
  • All visitors must vacate the park by 10.00pm.

GENERAL INFORMATION

  • SPEED LIMIT – The park speed limit is strictly 10km per hour.
  • TOW POINTS – Caravan, camper trailer and boat tow points MUST face out to the road.  This is a Greater Hume Shire requirement.
  • PARKING – All vehicles or towed items must be parked on the booked site.  No parking is permitted on roadways at any time.  Any vehicle or towed item which does not fit on the booked site must be parked in the carpark.
  • NOISE – Quiet time is from 10.30pm – 8.00am.
  • ALCOHOL/DRUG USE – Excessive consumption of alcohol is not permitted.  Non-prescribed and/or illicit drug use is not permitted at any time and will result in the immediate eviction from the park.
  • SWIMMING POOL & SPLASH PARK – Children under 12 must be accompanied by an adult.  Pool and splash park are CLOSED during May – August.
  • CAMPFIRES – Campfires are only permitted on camping sites and ensuite sites.  NO fires on cabin sites. NO fires permitted between 1 October and 31 March.  Dates may be extended at Managers discretion.  Please refer to the Campfire Rules on this website for more information.
  • RECEPTION/KIOSK/LAKEVIEW CAFE – Hours vary seasonally.  Please check with reception for current open hours.

RISK WARNING

Park management wishes to warn all persons who engage in any activity for recreation, enjoyment, leisure or relaxation on or near the park, that the pursuit of such activities involves the risk of harm or serious personal injury including death, drowning, head, eye or spinal injury, paralysis, broken limbs or strains. Prior to undertaking any such recreational activity, all occupants, guests or other persons should ensure and be satisfied they are aware of all risks involved, including those risks associated with any pre-existing health condition. Such activities and facilities are varied and may include:- playgrounds and playground equipment, jumping pillows, swimming pools, water parks and water activities, bicycle riding, skateboards and scooters sporting activities, children’s activities, exercise and gym equipment, interaction with wildlife and animals in the animal nursery, waterways, water courses and dams, walking or running over uneven surfaces and grounds, tiled surfaces and wet areas, activities (including camping) with exposure to the natural environment (flora & fauna) including the risk of falling tree limbs. All persons who engage in recreational activities do so at their own
risk. Children and infants must be supervised by an adult at all times. By entering the Park, it is accepted that recreational activities are not free of risk and that Park Management is not liable for any loss, damage or injury arising from such activities. On entry, it is agreed that Park Management, employees or agents are indemnified against all claims.

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